Frequently Asked Questions

Shipping

How long does shipping take?

Standard shipping takes 7–14 business days. Expedited options available at checkout.

Do you ship internationally?

Yes! We ship worldwide. International orders may take 14–21 business days.

Is shipping free?

Yes — free shipping on all orders, no minimum required.

Orders

Can I track my order?

Yes. Once your order ships you will receive a tracking number via email.

Can I cancel or change my order?

Contact us within 24 hours of placing your order and we will do our best to accommodate changes.

Returns

What is your return policy?

We accept returns within 30 days of delivery for items in original condition.

My item arrived damaged. What do I do?

Email us at support@azatoiandco.com with a photo and your order number. We will send a replacement immediately.